Delivery Policy 送货政策

Everfood Delivery Policy:-


We shall deliver the products to the delivery address specified and keyed in by you on the order form. Your order will be delivered to you via the service of a courier service company or driver(s) appointed by Everfood.


We aim to deliver within the time frame indicated below but we are not able to guarantee any firm delivery dates upon order and to the extent permitted by law, we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.


Delivery time is normally 5 – 7 working days for Peninsular and East Malaysia after order confirmation.

Areas         Delivery time frame*

Peninsular Malaysia : 2 – 5 working days

East Malaysia (included Labuan):5 – 7 working days

*next day of order day.


Everfood delivery schedules


From Monday to Friday, Morning (9.30am till 12.00pm) and Afternoon (12.01pm till 6pm). Deliveries via courier service require 2 to 7 working days and vary according to the recipient's address.


On delivery of the product, you are required to sign for delivery. You shall examine the goods immediately upon collection for any deficiencies and/or damages before you sign for delivery. All risk in the product shall pass to you upon delivery.


Please note that it might not be possible for us to deliver to some locations. If this is the case, we will inform you using the contact details that you provide to us when you make your order and arrange for cancellation of the order or delivery to an alternative delivery address.


If you are not available to take delivery or collection, we may leave a message giving you instructions on either re-delivery or collection from the carrier.


If you request for redelivery, we are entitled to charge for providing the service.It is the responsibility of the customer to notify Everfood immediately of any change to their delivery address.We reserve the right to decline delivery of goods to any customer at our sole discretion absolutely.


When the recipient is not at home to receive my gift.


Before delivery, our drivers will call the recipient to confirm the address and arrange for a convenient delivery time. However, in the event that the recipient is still unavailable, our driver will leave the gift with either the recipient's family member or work-mate who is able to receive the gift on behalf of the recipient. The receiver is required to leave his or her name, I/C number as well as sign the delivery order before the gift is released.


You may request to return any Products you have purchased within 7 business days of receiving the Product at your delivery address.


Kindly refer to the return and exchange policy.


Everfood 送货政策:-




















周一至周五,上午(9.30am至12.00pm)及下午(12.01pm 至 6.00pm)。

一般上,通过快递寄送的礼品需2 至7个工作天,收货时间也因寄送地区的距離而有所差異。






如果您不能在货品运抵时留在家中签收,Everfood商城可以把您的货品运送到您的工作场所或另一个更方便您接收的地点。为了保护我们的客户免受诈骗,我们执行下列安全措施:凡订购价值 1000 美元或以上的商品而运送地点不是您的账单地址者,如果您无法签收,或想让其他人代为签收,您可以要求把货品运送到当地的取货点,以便您在方便时签收和取货。要安排取货,请联系我们的客服人员。



Tel/电话: +6014 368 6882

Hotline 联系客服专线:+6014 368 6882

Customer Service 联系客服电邮 



Operation Hours: 

Monday - Friday (星期-至五) : 9am to 6pm

Saturday and Sunday (星期六,日) : 休息/Closed






1. 发货时,系统会根据您的收货地址,列出到收货地址的快递公司。

2. 如果您购买的商城是包邮商品,或者您订单的收货地址包邮,则运费为0。

3. 快递配送到东马将加收20-50元的配送费用,具体根据快递公司的规定来收取。

4. 当您参加Everfood商城的抽奖等活动中奖时,奖品都由Everfood商城包邮为您送出,不需要再额外支付快递费用哦!



+6014 368 6882 (09:00 - 17:00) 或 电邮